Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
Please know that it is safe to see us. We have taken a number of precautionary measures to ensure your safety and the safety of our staff. This includes health and temperature screenings, separation of patients, masking of patients and staff, hand sanitization, and other measures. In addition, we are implementing more rigorous cleaning/disinfecting protocols in the office. These include fogging with hypochlorous acid (HOCL), similar to how airplanes, and hospitals are cleaned, placing UV lights in each operatory, and running industrial strength HEPA filters throughout the office. We have also purchased UV germicidal lamps that double sterilization and eliminate viruses and bacteria.
EvaClean Fogging Infection Prevention System
UV Light Proven To Fight Viruses
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Sincerely, Dr. Michels & Cardinal Dental Support Team
Our patients and their needs are our first priority. We want our patients to feel comfortable and confident in the dental services they receive by Cardinal Dental. Our goal is to create a positive, lasting impression with people that will keep them coming back for a lifetime of care and make them excited to recommend Cardinal Dental to friends and family members. We strive to create a positive reputation in the communities we serve.